Connect With Our Support Team
We're here to help you navigate business opportunities and answer any questions about our platform. Reach out through your preferred method.
Email Support
info@virexalumio.com
Response within 4-6 hours during business days
Phone Support
+61 2 8999 3343
Available Monday-Friday 9:00 AM - 6:00 PM AEST
Visit Our Office
4/4 Dacre St, Mitchell ACT 2911, Australia
By appointment only - please call ahead
Self-Service Resources
Getting Started Guide Platform Overview Educational Webinars FAQ Database Video TutorialsSend Us Your Inquiry
Complete the form below with details about your question or concern. Our team will respond promptly with personalized assistance.
Emergency Support & Critical Issues
For urgent technical problems affecting your business operations or security concerns, use our emergency contact options below. Available 24/7 for critical situations.
Technical Emergencies
Platform outages, data access issues, or security concerns
Email: emergency@virexalumio.com
Response: Within 30 minutes
Account Security
Suspicious activity, unauthorized access, or account compromise
Phone: +61 2 8999 3343 (Option 9)
Available: 24/7 automated system